THE DETERMINANTS OF PATIENT SATISFACTION WITH COMPULSORY SOCIAL HEALTHCARE INSURANCE IN KAZAKHSTAN

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dc.contributor.authorAssemova, Aigerim
dc.contributor.authorBapisheva, Amira
dc.contributor.authorTurganov, Daulet
dc.date.accessioned2023-06-29T04:43:30Z
dc.date.available2023-06-29T04:43:30Z
dc.date.issued2023
dc.description.abstractThis paper aims to find the significant determinants of satisfaction with the compulsory social health insurance policy in Kazakhstan. From the comprehensive literature review, it is found that communication, access, health outcomes, and awareness are positively associated with satisfaction. The research is cross-sectional and the population for the survey includes people in Astana and Astrahan. The main research question is “what are the determinants of patient satisfaction with compulsory social healthcare insurance?” After testing the hypotheses on the factors determining the level of satisfaction with the new policy, we found that access, health outcomes, awareness, age, and gender are significant estimates of patient satisfaction. This study helps to develop recommendations for the improvement of the compulsory social health insurance system.en_US
dc.identifier.citationAssemova, A. Bapisheva, A. Turganov, D. (2023). The Determinants of Patient Satisfaction with Compulsory Social Healthcare Insurance in Kazakhstan. Graduate School of Public Policyen_US
dc.identifier.urihttp://nur.nu.edu.kz/handle/123456789/7274
dc.language.isoenen_US
dc.publisherGraduate School of Public Policyen_US
dc.rightsAttribution-NonCommercial-ShareAlike 3.0 United States*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/3.0/us/*
dc.subjectType of access: Open Accessen_US
dc.subjectKazakhstanen_US
dc.subjectCompulsory Social Health Insurance (CSHI)en_US
dc.subjectpolicy awarenessen_US
dc.subjectcommunicationen_US
dc.subjecthealth outcomesen_US
dc.subjectaccessen_US
dc.subjectsatisfactionen_US
dc.titleTHE DETERMINANTS OF PATIENT SATISFACTION WITH COMPULSORY SOCIAL HEALTHCARE INSURANCE IN KAZAKHSTANen_US
dc.typeMaster's thesisen_US
workflow.import.sourcescience

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