QUTPE - CUSTOMER WAIT TIME MANAGEMENT PLATFORM

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dc.contributor.authorAkbolat, Nurbek
dc.contributor.authorRuslan, Shaimerdenuly
dc.contributor.authorSanzhar, Abdulin
dc.contributor.authorMargulan, Zholaman
dc.contributor.authorBekzat, Aitbekov
dc.date.accessioned2024-06-22T10:03:35Z
dc.date.available2024-06-22T10:03:35Z
dc.date.issued2024-04-19
dc.description.abstractIn a rapidly developing environment, such as a public space, the set of people's time is of vital importance. In banks, hospitals and shopping centers - a fair share of time can be spent standing in line. The Qutpe Customer Wait Time Manager is designed to revolutionize traditional queuing practices in busy public places. By digitalizing the queue management process and allowing users to virtually join a queue and monitor their place in line in real-time status, the Qutpe app effectively reduces wait times and ambiguities with queuing. Faced with uncertainty and long in many public spaces in Astana, the team was inspired to create a queuing app using modern technologies and queuing theories to eliminate uncertainty and increase the efficiency of service. This report outlines the development of the Qutpe system, detailing the project approachᅳincluding the algorithms and technologies used, like Django for backend development and PostgreSQL for database management. The document also covers project execution challenges and successes, evaluation methods, and potential future enhancements to ensure the system's adaptability and long-term usability in Kazakhstan and potentially other markets.en_US
dc.identifier.citationAkbolat, N., Shaimerdenuly, R., Abdulin, S., Aitbekov, B., & Zholaman, M. (2024). Qutpe - customer wait time management platform. Nazarbayev University School of Engineering and Digital Sciences.en_US
dc.identifier.urihttp://nur.nu.edu.kz/handle/123456789/7943
dc.language.isoenen_US
dc.publisherNazarbaeyv University School of Engineering and Digital Sciencesen_US
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/*
dc.subjectType of access: Open accessen_US
dc.subjectqueueen_US
dc.subjectAIen_US
dc.subjectLLM integrationen_US
dc.subjectweb appen_US
dc.subjectQueueing theoryen_US
dc.titleQUTPE - CUSTOMER WAIT TIME MANAGEMENT PLATFORMen_US
dc.title.alternativeKutpe appen_US
dc.typeBachelor's thesisen_US
workflow.import.sourcescience

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