Abstract:
The COVID-19 pandemic has indeed brought a
drastic change both in industries and educational
institutions around the globe. This crisis has forced
many governments to close many institutions, even
cultural centers such as libraries, to minimize
physical and social interactions with the hope of
“flattening the curve.” The same is true in
Kazakhstan. Libraries are forced to close their doors
physically but still expected to respond to the
informational needs of their clients remotely. As
many schools and universities are now shifting into
the online mode of learning, libraries are putting
their best efforts to providing synchronous and
asynchronous services to their clients during the
pandemic...