Аннотация:
The Reference Department of the Nazarbayev University Library is responsible
for the development and delivery of library sessions and workshops. These are
offered as part of the educational process and partnership in supporting curricular
and research needs as well as to enhance the lifelong learning experience of
our library users. The following categories of sessions are provided: library
orientation, instruction sessions, information sessions and publishers/partners
sessions. These sessions will ultimately become part of the structured information
literacy program of the library. The paper seeks to describe, evaluate and assess
the library sessions and workshops conducted in 2017. The paper also defines the
challenges faced by librarians in conducting the sessions. Another objective is to
identify improvements for raising effectiveness in organizing and delivering the
library sessions.