Just a Click Away: The Role of Available Mobile Technologies at NU Library
Loading...
Date
2020-09
Authors
Baidyussenova, Gulzhan
Manabat, April
Journal Title
Journal ISSN
Volume Title
Publisher
Nazarbayev University Library
Abstract
Purpose of the study. Libraries have a decent chance to broaden innovative
library services to users. With the assistance of emerging mobile technologies,
libraries can now provide speedier access to services with just a click away. Given
the convenience provided by these mobile technologies, it is indeed material for
libraries to not just explore the benefits of these technological innovations, but also
to educate people how to maximize their use. The Nazarbayev University Library
(NUL) has been exploring these technologies for quite some time now. As such
this study aims to provide a review of the distinctive mobile technologies available
at the NU Library. It also intends to identify the benefits of these technologies
as perceived by students during the Library Road Show-2018. Moreover, the
study seeks to determine possible ways to promote these mobile technologies to
patrons to maximize its use.
Methodology. A random survey was conducted among the participants during
the “Library Road Show 2018” held at the atrium of the Nazarbayev University last
2018. The event showcased the different technologies available in the library. Ten
questions were asked to random participants who visited the event and made use
of the available mobile technologies available at the library such as Prestigio and
Jet Book. The questions revolved around the use of these technologies and users’
perceptions about them. Based on these perceptions and other observations,
the researchers were able to determine possible ways to promote these mobile
technologies to maximize use.
Findings. Based on the survey conducted, it was found out that not all
participants knew how to make use of the available technologies available at NU
Library. In addition, most of them were not aware that these mobile technologies
were already available for use at the library. Moreover, the majority of the
participants appreciated the value of these mobile technologies even without the
knowledge that these mobile technologies are actually available at the library.
Practical applications. This paper aims to describe the available mobile
technologies at NU Library. Since an increasing number of services that help patrons in their research needs were provided by the library, this study will provide
a glimpse of these technologies and its use. In addition, this study will help the
library in coming up with possible ways to promote these technologies to the NU
community.
Conclusion. Libraries use several tools and techniques to disseminate
information to their community. Marketing and promotion of these services to
maximize its use is important. Based on the study, there were a number of mobile
technologies available for use for the library patrons such as Overdrive and
Prestigio among others. The use of technology as a tool in delivering services to
patrons is essential to provide efficiency and convenience without sacrificing the
quality of service. Promoting these technologies through exhibits and events like
library roadshows, gamifications, and others will be a great help in increasing and
maximizing its usage.
Description
Keywords
mobile technologies, NU library, mobile applications