Abstract:
The quality of services being delivered by the Mother House, a Non-Governmental Fund
which helps young women with newborn children under 1,5 years old, has never been
evaluated before. This qualitative research fills the gap by generating a 10-dimensional
Dependent Variable and identifying 5 Independent Variables that have a varying degree of
influence on the quality of the Mother House operations. To the largest extent, the Mother
House Project is successful in its agenda to tackle the phenomena of social orphanhood in
Kazakhstan by preventing children to be placed in orphanages. However, the long-term
capacity in funding might require the consideration of alternative strategies to maintain the
sustainability of the project. The implications of this PAE are in bringing attention to the
unique opportunities of private sector involvement in social services provision and in
providing the reproducible assessment model which can potentially be incorporated into other social service facilities.