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Item Open Access International Reference and User Services Librarianship(College of Education, University of Santo Tomas, 2020-12-02) Yap, Joseph M.Item Open Access PRACTICE WHAT WE PREACH(Limerick Institute of Technology, Ireland, 2020-12-09) Yap, Joseph M.The Nazarbayev University Library is committed to re-tooling librarians and specifically its subject librarians (SL) to enhance their competencies in teaching Information Literacy (IL). Collegial support and mentoring are needed to ensure everyone is informed of the new trends and development in IL. With occasional turn-over of library staff, the challenge is to train novice professionals for uninterrupted services. IL modules are currently in place yet there is a need for constant updating to ensure the quality of IL teaching. A review of IL frameworks is needed to provide them with a good foundation. IL supports academic integrity and it should be discussed in the schools and universities as early as possible. This paper will explore the current status of librarians in terms of their working knowledge in referencing and related academic integrity aspects as part of the research process. Professional development programs are constantly developed to strengthen the competencies of librarians. Better library research support will happen if librarians are equipped with the right knowledge and skills.