Adapting Statistics and Query-Tracking Tools for Reference Services: Nazarbayev University Library Case Study

Terzi, PaschaliaKamilova, Yelizaveta2018-05-302018-05-302018-05-23Terzi, Paschalia, Kamilova, Yelizaveta. (2018) Adapting Statistics and Query-Tracking Tools for Reference Services: Nazarbayev University Library Case Study. 7th International Conference on Emerging Global Trends in University Library Development (Library Connect 2018)http://nur.nu.edu.kz/handle/123456789/3220enAttribution-NonCommercial-NoDerivs 3.0 United StatesReference ServicesPatron ServicesCentral AsiaAdapting Statistics and Query-Tracking Tools for Reference Services: Nazarbayev University Library Case StudyPresentation