Imanbayeva, Alima2020-05-182020-05-182020-05-16http://nur.nu.edu.kz/handle/123456789/4728The process of social interaction is a common phenomenon and is performed for various reasons: to make acquaintances, share knowledge or solve problems. It is typically unproblematic to speak with people if you share the same language, but what if the languages you speak are not mutually intelligible? There is a lack of research done in this area which describes what users of different spoken and sign language experience while communicating. Along with that, there is little information about possible solutions to those miscommunication difficulties. The goal of this study is to identify language barriers that occur between people that use different spoken and sign languages, as well as the strategies these users employ when communication breaks down. The overarching research question of this study is “What are the communication problems that users with no common language face and how might these problems be solved in order to avoid miscommunication?”. Within this empirical study non-Russian and non-Kazakh speaker engaged in role plays (hospital, taxi, restaurant, shop) with native speakers in order to explore what kind of difficulties in communication they have and how they overcome them. It was found that the hospital scenario was the one where participants experienced the most struggles, whereas there was no trouble in communication in shop situations. Some of the solutions to those miscommunications were body language, namely gesturing, miming, pointing as well as translators and cognate words. Regarding deaf interactions, German and British corpora were analyzed and it was found that people with same sign languages face communication problems as misunderstanding of the sign or specific part of the narrative, and different sign for the same word. What they implement in order to resolve the struggle are repetition of the sign, rephrasing and nodding. This twofold study has research implication as contribution to the field of research on deaf and spoken communities by identifying communication troubles they face and methods they use to overcome them.en-USAttribution-NonCommercial-NoDerivs 3.0 United Stateslanguage barriermiscommunicationResearch Subject Categories::HUMANITIES and RELIGION::Languages and linguisticsDeaf interactionsCommunication solutionsCapstone Project