Creating a Culture for Innovation


Dr Loretta O’Donnell and Dr Dina Vyortkina
Office of the Provost
May, 2017









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Context

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Academic Integrity

Boards of Trustees
Governance changes 


Autonomy

Student centered learning
International standards


Technology

New curricula
Increased autonomy












Changing Culture
Turner and Crawford Corporate Capabilities Model (1998)
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Operational
Reshaping
Business Technology
Market Responsiveness
Performance Management
Engagement
Development
Capabilities
Competencies




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Recruitment
systems
Indicator of stability
Indicator of efficiency
Indicator of renewal
Indicator of creativity
and adaptability

Indicator of  growth


[Adapted from O’Donnell, Kramar & Dyball (2009)]
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Indicators of Changing Culture
Work/life balance and innovation systems
Training and development systems
Career planning and succession planning systems
Rewards perf. mgt. knowledge mgt. systems




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Internal Recruitment
Diversity of employees:
Recruitment system encouraged to hire candidates from all over the world
 
Leadership focus
 Internal training

Performance-Based Remuneration Systems
 ‘Pay-for-performance’
Work-life Balance
Family friendly policies
Possibility of engagement in community development sectors 
Advanced Succession Planning Systems  
Career-planning systems in place
Providing “money cannot buy” experience
 
GROWTH
RENEWAL
EFFICIENCY
STABILITY
CREATIVITY & ADAPTABILITY

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Example: Innovative Libraries




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Survey of 
Kazakh library innovations
17 full responses
Innovations in services, facilities, and technologies
What needs to be done to become a more innovative library
Full report will become available upon request
Diigo collection of resources developed by Dr Dina Vyortkina, available from Piotr Lapo

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In your opinion, do you consider services 
your library offers to students and faculty to be innovative?

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Innovative services 
(selected examples)
Making resources available electronically, online services, technologies
Courses and reference resources for users
Engaging with patrons
Facilities
Library management
Working with other libraries
Libraries using social media
Subject and expert librarians
Accessibility accommodations

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Do you consider the facilities 
of your library to be conducive to innovation?

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Innovative facilities 
(selected examples)
Modernized library facilities
Spacious rooms
Computer labs
Reading rooms (for specific
	departments)

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Do you consider technologies used in your library to be innovative?

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Innovative technologies 
(selected examples)
Automated services
Electronic databases
Remote online access to services and catalogues
Social media
Electronic interlibrary loan
RFID technologies
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What’s needed?
Highly qualified staff
Innovative managers
Continuous improvement
Funding, resources, and infrastructure
Policies and regulations supporting innovation
Innovative projects and initiatives
Improvement in catalogue in Kazakhstan
Access to databases

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Diigo collection
Resources available to all
Prepared by Dr Dina Vyortkina


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Living innovation
It is not just about technology
Maker spaces, 3D printing tools for collaboration
Hiring people with fresh perspectives and new ideas
Culture of forgiving failure and rewarding innovative ideas 
(e.g., giving staff student interns to assist in new projects)
Technology partners can become innovation partners
May need additional fundraising 
Make technology accessible and use it to connect people: students to faculty, faculty to faculty
Show off technology, don’t hide it
Flagship projects need an inspirational narrative

https://campustechnology.com/Articles/2017/04/19/6-Ways-to-Feed-Innovation-in-Your-Library.aspx



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Indicator of stability
Indicator of efficiency
Indicator of renewal
Indicator of creativity
and adaptability

Indicator of  growth


[Adapted from O’Donnell, Kramar & Dyball (2009)]
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Summary
Indicators of Changing Culture
Your thoughts?








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References
O'Donnell L., Kramar R. and Dyball, M., 'Human Capital Reporting: Should It Be Industry Specific?' Asia Pacific Journal of Human Resources. Vol. 47 (3), 2009.

Turner, D. and Crawford, M., Change Power: Capabilities That Drive Corporate Renewal, Allen & Unwin, 1998.

6 way to feed innovation in your library (accessed 25 May, 2017)

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